General Statement of Privacy and Protection of Personal Information
At Cleverhood we take your privacy and security of personal information very seriously. We have provided a secure environment and adhere to strict restrictions on the use of your information.
No Collection of Personal Information as a Matter of Course
Cleverhood does not, as a matter of course, gather any of your Personal Information while you are using the Website, unless you are asked to provide such information, for example by signing up for an account or for the mailing list or making a purchase. Personal Information is only gathered with your informed consent. Where you have provided Personal Information, it will only be used for the stated purpose. We will not abuse the privilege. We don’t share any of our information with any other parties.
Security of Information
At Cleverhood we use only industry best practices (physical, electronic, and procedural) in keeping any data collected (including Personal Information) secure. In addition, we use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website, and these third parties have been selected for their high standards of security. Where you are making a purchase on the Website, all transaction data, including credit card information, is transferred by encrypted Secure Sockets Layer (“SSL”), the standard for internet transactions.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How to Update, Change or Remove Your Information
If you would like to request any changes or updates to any Identity Information you have provided to us please contact us and request the same by sending an email to: firstname.lastname@example.org. Please include the words “Personal Information Request.” If you make any information requests, we will require that you provide proof of your identity. We also reserve the right to require that you sign and provide us with a notarized affidavit verifying your identity before we update or release any information to you.